Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Expedited Parcel with tracking and drop-off without signature. If you prefer another delivery method, please contact us before making payment. Whichever shipment choice you make, we will provide you with a link to track your package online. Expedited Parcel service provides delivery next day local, 1 to 3 days regional, and 2 to 7 days national, between most major urban centers.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Local store pickup also available for larger items.